Maintenance and service
FOR REC is not a simple manufacturer, but a partner, which realize installations “necessity-oriented”. The attention to the customer is a milestone in FOR REC internal policy: a commitment which allows to offer a professional consultancy in finding proper and affordable solutions, in short time.
Its own spare-parts warehouse and the long-established partnerships with qualified suppliers, allows FOR REC to have available on stock most of the spare-parts.
After sales
A professional after-sales service to guarantee the maximum efficiency in very short times
- wide and prompt availability of spare-parts in warehouse, even for “customized” components
- Maintenance cycles programming
- Machine-stop reduced to the minimum
- Intervention “on-site” thanks to mobile warehouses and specialized technical staff
- Remote assistance (by phone) for emergency
- Integrated system for telephone-based customer support in “real-time” via modem
- Instruction courses for internal personnel training
Request assistance
Every plant has a different maintenance process, which depends on a series of variables (type of waste – quantity to be treated – reference area – working hours/cycles). For this reason, FOR REC also offers a tailor-made maintenance service, calibrated on the needs of the customer and the plant itself.